Terms & Conditions
1. About these terms
These Terms & Conditions apply to qikwatertech.com, operated by M/S. Rivana Industries under the QIK Watertech brand in India. They govern use of this informational website. Please read them before using the website or submitting a request. If you do not agree, please stop using the website.
2. Your use of the website
You may browse the website and make genuine enquiries for yourself or a business you are authorised to represent. You must have the legal capacity and authority needed for any commitment you make. Provide accurate information and keep passwords, payment details and unnecessary sensitive information out of forms.
3. Product information and suitability
Descriptions, images, capacities and specifications are general information and may change. Images may be illustrative. Actual RO output depends on feed-water quality, temperature, pressure, pretreatment and operating conditions. Verify suitability, water-quality requirements and technical specifications with us before purchasing or using equipment. Website content is not an operating or safety manual.
4. Quotations, prices and orders
Submitting a form does not place an order or create a supply contract. Website prices, if displayed, are indicative unless expressly stated otherwise. Final prices, taxes, freight, payment, delivery, installation and acceptance terms must be confirmed in a written quotation or agreement. Any agreed transaction-specific terms take priority for that transaction.
5. Service requests and warranties
A submission confirmation only acknowledges receipt; it does not confirm a service booking, response time, free visit or warranty coverage. Availability, charges and scope require confirmation. Product warranties, returns, cancellations and refunds are governed by the applicable written transaction terms and mandatory law. This website does not create additional product warranties.
6. Ownership and permitted use
Our branding, designs, photographs, text and other website materials belong to M/S. Rivana Industries or their respective owners or licensors. You may view and share links for legitimate enquiries. Do not copy, alter or commercially reuse protected material or imply our endorsement without permission, except where the law permits.
7. Prohibited activity
Do not submit spam or false requests, impersonate others, upload malicious content, bypass security or CAPTCHA, probe for unauthorised access, or disrupt the website. Do not use this website for unlawful or abusive activity. We may restrict access reasonably necessary to protect the website and its users.
8. Privacy and third-party services
Personal information is handled as described in our Privacy Policy. Hosting, form processing, verification and linked platforms may be provided by third parties with their own terms and privacy practices. A link is not an endorsement. Review relevant third-party terms before interacting with those services.
9. Availability and limitations of liability
We aim to keep information useful and the website available, but do not promise uninterrupted, error-free or completely secure operation. To the extent permitted by law, M/S. Rivana Industries excludes liability for indirect or consequential loss, including lost profit, arising from website use or unavailability. Nothing excludes fraud or any liability, duty or statutory right that cannot lawfully be excluded.
10. Changes, governing law and disputes
We may update these terms by publishing a revised version and date. Changes apply prospectively and do not automatically amend an existing written contract. Indian law applies, subject to mandatory protections. Disputes may be brought before courts or authorities with lawful jurisdiction. These terms do not remove access to consumer forums or other remedies provided by law.
11. Questions and reporting
For questions about these terms, suspected errors, intellectual-property concerns or misuse, contact us through the service request form and select Other enquiry. Include the relevant page and details. If any part of these terms is unenforceable, the remaining provisions continue to the extent permitted by law.