Privacy Policy

Effective Date

27 September 2026

Website

Qikwatertech.com

Operated by

QIK Water Tech

Country

India

QIK Water Tech (“QIK”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the information you provide to us.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit or interact with Qikwatertech.com (the “Website”).

The Website is primarily an informational website intended to provide information about QIK’s products, industrial water-treatment solutions, technologies, services, and related business offerings. The Website is not intended to function as an online marketplace or e-commerce platform.

By accessing or using the Website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We follow a limited-data approach and collect personal information primarily when you voluntarily provide it to us.

1.1 Information You Submit Through Forms

If you voluntarily submit information through a contact, enquiry, quotation, service, or other form on the Website, we may collect information such as:

• Name
• Company or organisation name
• Phone number
• Email address
• Location or address
• Product or service requirements
• Information regarding your industrial water-treatment requirements
• Any other information that you voluntarily include in your submission

You should only provide information that is reasonably necessary for us to respond to your enquiry or provide the requested service.

1.2 Information Provided Through Telephone Calls

If you call us using a telephone number displayed on the Website, we may receive and retain information that you voluntarily provide during the call, including your name, contact details, company information, requirements, service requests, technical requirements, or other information necessary to respond to your enquiry.

Telephone calls may also be subject to the privacy and data-handling practices of your telecommunications provider.

1.3 Automatically Generated Technical Information

When you visit a website, certain technical information may be processed automatically by the website’s hosting, security, networking, or infrastructure providers.

This may include information such as:

• IP address
• Browser type and version
• Device type
• Operating system
• Requested pages or resources
• Referring or preceding webpage
• Date and time of requests
• Basic network and security information
• Information necessary to detect, prevent, or investigate malicious or abusive activity

Such information may be processed by our website infrastructure and hosting providers, including Cloudflare, which provides hosting, content delivery, security, DNS, and related infrastructure services.

We do not use automatically generated technical information to create personal profiles for users for unrelated purposes.

Cloudflare’s own privacy practices may apply to information processed by Cloudflare in connection with its infrastructure services. Cloudflare states that its services may process information such as IP addresses, traffic-routing data, system configuration information, and other network information when operating websites using its services.

2. Purpose of the Website

Qikwatertech.com is primarily provided for informational and business communication purposes.

The Website may provide information relating to:

• Industrial reverse osmosis systems
• Industrial water-treatment equipment
• Industrial filtration systems
• Water-treatment technologies
• Products and product specifications
• Services and technical capabilities
• Business enquiries
• Service and support information
• Contact information
• Other products or services offered by QIK

The Website does not require you to create an account merely to browse publicly available information.

3. How We Use Information

Information voluntarily provided to us may be used for legitimate business purposes, including:

• Responding to enquiries
• Providing requested information
• Preparing quotations or proposals
• Understanding your product or service requirements
• Providing technical or commercial assistance
• Responding to service requests
• Communicating regarding products or services
• Scheduling discussions, demonstrations, consultations, installations, or service visits where applicable
• Maintaining business records
• Preventing misuse, fraud, or unauthorised activity
• Complying with applicable laws and legal obligations
• Protecting our legal rights and interests
• Performing other purposes reasonably connected with the enquiry or service you requested

We do not require personal information merely to allow you to browse the informational portions of the Website.

4. We Do Not Sell Your Personal Information

We do not sell, rent, or commercially trade your personal information to third parties.

We may disclose information where reasonably necessary to:

• Provide the service or assistance you requested
• Operate and secure the Website
• Use infrastructure, hosting, communication, IT, or other service providers
• Comply with applicable laws or legal processes
• Respond to lawful requests from governmental or regulatory authorities
• Protect the rights, property, safety, and security of QIK, our users, customers, employees, or other persons
• Detect, prevent, or investigate fraud, security incidents, abuse, or unlawful activity
• Complete a corporate transaction, restructuring, merger, acquisition, or transfer of business, subject to applicable law

Where third-party service providers process personal information on our behalf, we seek to use such information only for purposes connected with the services they provide to us and subject to appropriate contractual, confidentiality, security, or legal requirements as applicable.

5. Cloudflare Hosting and Infrastructure

The Website is hosted and/or delivered using Cloudflare infrastructure.

Cloudflare may process certain technical information associated with requests made to websites using its services, including information necessary for content delivery, DNS, performance, security, network operations, and protection against malicious activity.

Cloudflare’s processing is governed by its applicable terms and privacy documentation. Cloudflare states that it may act as a processor for certain information transmitted through customers’ websites and may process network and traffic information in providing its services.

For more information, you may review: Cloudflare Privacy Policy

6. Cookies and Similar Technologies

The Website may use technologies that are necessary for website operation, security, performance, hosting, or technical functionality.

Where cookies or similar technologies are used, they may be used for purposes such as:

• Maintaining website functionality
• Security and abuse prevention
• Performance and reliability
• Understanding basic technical usage
• Improving the Website

We do not use cookies for the purpose of selling your personal information.

Where applicable law requires consent for a particular cookie or tracking technology, the Website will seek consent in accordance with applicable legal requirements.

Your browser may also provide controls for managing or blocking cookies. Disabling certain cookies or technologies may affect some Website functionality.

7. Data Minimisation

We aim to collect only information that is reasonably necessary for the purposes described in this Privacy Policy.

You are not required to provide additional personal information beyond what is reasonably necessary for us to respond to your enquiry or provide a requested service.

Please avoid submitting sensitive personal information through Website forms unless it is specifically necessary and requested by us.

8. Legal Basis for Processing

Where applicable, personal information may be processed on the basis of:

• Your consent
• Your voluntary submission of information for a specified purpose
• Taking steps at your request before entering into a business or service relationship
• Performance of a contract or provision of requested services
• Compliance with applicable legal obligations
• Legitimate business purposes permitted under applicable law
• Protection of legal rights, safety, security, or prevention of unlawful activity

Where processing is based on consent and applicable law provides a right to withdraw that consent, you may withdraw consent by contacting us using the details provided below.

Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

Under India’s Digital Personal Data Protection Act, 2023, consent is required to be free, specific, informed, unconditional, and unambiguous, with a clear affirmative action, where consent is the applicable basis for processing.

9. Your Privacy Rights

Subject to applicable law, you may have rights concerning your personal information, including the right to:

• Request information about the personal information we process about you
• Request correction of inaccurate or incomplete personal information
• Request deletion of personal information where legally applicable
• Withdraw consent where processing is based on consent
• Request information regarding the purposes for which your personal information is processed
• Raise a concern or complaint regarding the processing of your personal information
• Exercise other rights available under applicable data-protection laws

Requests will be handled in accordance with applicable law.

We may need to verify your identity before processing certain requests in order to protect your information from unauthorised access or disclosure.

10. How to Request Correction or Deletion

If you have previously submitted personal information to us and would like to request correction, deletion, withdrawal of consent, or clarification regarding its use, you may contact us using the contact details provided in this Privacy Policy.

We will consider and process your request in accordance with applicable law.

Please understand that deletion may not always be immediately possible where information must be retained to comply with legal, regulatory, accounting, contractual, dispute-resolution, fraud-prevention, or other legitimate obligations.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, or for as long as required or permitted by applicable law.

Retention periods may depend on:

• The nature of the information
• The purpose for which it was collected
• Whether an ongoing business or service relationship exists
• Legal and regulatory requirements
• Accounting or record-keeping obligations
• The need to establish, exercise, or defend legal claims
• Security, fraud-prevention, and dispute-resolution requirements

When personal information is no longer reasonably required and there is no legal or legitimate reason to retain it, we may delete, anonymise, or securely dispose of it.

12. Data Security

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, misuse, loss, or destruction.

The Website is delivered through Cloudflare infrastructure, which provides security and network protection services.

However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure. Accordingly, while we take reasonable measures to protect information, we cannot guarantee absolute security.

13. Third-Party Websites and Services

Our enquiry and service-request forms use Web3Forms to process and deliver submissions. These forms also use hCaptcha for human verification and spam prevention. Information you submit is processed to respond to your request; verification services may process technical information needed to assess automated activity. Please review Web3Forms privacy information and hCaptcha privacy information.

The Website may contain links, contact methods, embedded content, or references to third-party websites, platforms, products, or services.

If you follow a third-party link or interact directly with a third-party service, your interaction may be governed by that third party’s own privacy policy, terms, and practices.

We are not responsible for the privacy practices, security, content, or policies of third-party websites or services that we do not control.

We encourage you to review the applicable privacy policies before providing personal information to third parties.

14. Communications

If you contact us through a form, telephone call, email, or another communication channel made available by us, we may use the information you provide to respond to your request and communicate with you regarding the relevant enquiry, product, service, quotation, support request, or business relationship.

We do not sell your contact information to third parties for their independent marketing purposes.

Where applicable law requires consent for promotional communications, we will obtain or rely upon the appropriate legal basis and provide applicable choices or opt-out mechanisms.

15. Children’s Privacy

The Website is intended primarily for businesses, professionals, organisations, and other users seeking information about industrial water-treatment products and services.

We do not knowingly seek to collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us in circumstances where such collection was not appropriate, please contact us so that we can review and take appropriate action.

16. International Data Processing

Because the Website uses Internet-based infrastructure and third-party technology providers, information may be processed or stored in locations outside your state or country where permitted by applicable law.

Where required by applicable law, appropriate safeguards will be applied to such processing or transfers.

Cloudflare maintains its own policies and contractual mechanisms concerning international data processing and transfers.

17. Business Transfers

If QIK undergoes a merger, acquisition, restructuring, sale of assets, financing transaction, reorganisation, or other corporate transaction, personal information may be transferred as part of that transaction where legally permitted.

Any such transfer will remain subject to applicable privacy and data-protection requirements.

18. Legal Compliance and Disclosure

We may disclose personal information where we reasonably believe disclosure is necessary to:

• Comply with applicable laws, regulations, court orders, or lawful governmental requests
• Respond to legal proceedings
• Establish, exercise, or defend legal rights
• Investigate fraud or unlawful activity
• Protect the safety or security of persons or property
• Enforce applicable agreements or policies
• Prevent or address security incidents, abuse, or misuse

Such disclosure will be limited to what is reasonably necessary or legally required.

19. Accuracy of Information

We rely on information provided by you.

You are responsible for ensuring that information you submit to us is accurate, complete, and not misleading.

If your information changes, you may contact us to request an appropriate correction where applicable.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

• Our Website
• Our products or services
• Our information-handling practices
• Applicable laws or regulations
• Technology or security practices
• Business operations

When changes are made, the updated version will be published on this page with a revised Effective Date.

Your continued use of the Website after an updated Privacy Policy has been published constitutes acknowledgement of the updated policy, to the extent permitted by applicable law.

21. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India, without prejudice to any mandatory rights or protections that may apply to you under the laws of your jurisdiction.

Any disputes relating to this Privacy Policy or the Website shall be subject to the jurisdiction of the competent courts and authorities applicable to QIK, subject to applicable law.

22. No Warranty Regarding Absolute Security

Although we take reasonable measures to protect information, no website, Internet transmission, server, electronic communication, or storage system can be guaranteed to be completely secure.

Accordingly, QIK does not warrant that the Website or information transmitted through the Internet will be completely free from security vulnerabilities, unauthorised access, interception, loss, or other security incidents.

Nothing in this section limits any rights or protections that cannot lawfully be excluded under applicable law.

23. Limitation Regarding Informational Content

The Website is primarily provided for general informational and business communication purposes.

Product descriptions, technical specifications, capacities, performance information, illustrations, photographs, diagrams, and other content published on the Website may be subject to change without notice.

Information published on the Website should not be interpreted as a guarantee that a particular product or system will be suitable for every application, site condition, water source, process requirement, or operating environment.

Final technical suitability, specifications, configuration, pricing, installation requirements, performance expectations, and commercial terms may be determined separately based on the customer’s actual requirements and applicable technical conditions.

24. Contact Us

If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or want to request correction or deletion of personal information that you have provided to us, please contact QIK using the contact details published on the Website.

Website: Qikwatertech.com

Privacy / Data Requests: Please use the service request form and select “Other enquiry”.

We will review privacy-related requests and respond in accordance with applicable law.

25. Entire Privacy Notice

This Privacy Policy constitutes the privacy notice applicable to the Website and describes the principal ways in which QIK collects, uses, discloses, protects, and retains personal information obtained through Qikwatertech.com.

If any provision of this Privacy Policy is determined to be invalid, unlawful, or unenforceable, that provision shall be interpreted or modified to the extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

Nothing in this Privacy Policy is intended to exclude or restrict any right, remedy, obligation, or protection that cannot legally be excluded or restricted under applicable law.

Last Updated: 2026-10-04